This can often help the console to correct itself, without having to resort to any other further troubleshooting.īut if this doesn't resolve the issue, you will need the Offline Software Update OSU1, check the video out below. Then just leave your console on, for a long time. You will need a USB Memory Stick to be able to do this, with a minimum of 8GB+ of memory.īut first, if you are experiencing a blank screen, my advice before you do anything else is to leave the console on, and come back in a couple of hours.Įven better, if you've got a CAT6 ethernet cable, plug it into your console at one end, and your internet router at the other. Updating Your XBOX One Console Using the OSU1 File.Īs always, we need to go through a logical series of steps, so start with the video below where I will get you to go onto Microsoft's website and download the Offline Software Update File. XBOX One Hard Drive Replacement pages - (If and when you are ready to do this, choose your model below:) Finally, if all else fails, you will need to replace your hard drive, and I'll show you how to do that on the See ' Updating Your XBOX One ' below, and watch the first video.ĥ. We will attempt to update the Xbox offline. Select this option, and see if that works. You should get an option to keep your files. (To do this, watch the second video below, up until 2 mins 30) Click on 'Reset This XBOX' option. Put the XBOX One into Troubleshooting mode. If this doesn't correct your fault, move on to the next step.Ģ. Let your console stay on for a long time - an hour at least. As stated above, if you've got an ethernet cable, plug it in to your XBOX One and router. For all software and hard drive issues, the procedure is as follows:ġ. But in some circumstances, this may not be enough, and your hard drive may have developed a fault that needs further troubleshooting. That's the way you would think it should be! But this isn't always the case.ĭue to software bugs, internet problems, hard drive issues etc, there may be a time when you have to perform an offline software update. Under normal circumstances, your Xbox One will automatically update your console, and you don't have to lift a finger. Software issues are common with the Xbox One console, and it is highly likely you will encounter an issue at some point during the ownership of your Xbox, whichever model you have.

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